Shahajahan Badsha Shuvo
Md
Shahajahan Badsha (Shahajahan Badsha Shuvo)
Digital
Project Creator | Operations Professional |
Content Creator
|
Bangladesh |
|
Professional Profile
Multidisciplinary professional experienced in broadband
operations, customer service, journalism, field monitoring, creative
production, and AI-assisted digital products. I turn service ideas into
structured website and app concepts by defining user journeys, administration,
payments, moderation, content, and launch requirements. My work combines
practical operations leadership, public communication, and iterative creation
with ChatGPT and other AI tools.
Core Competencies
|
• Digital product planning and AI-assisted
prototyping |
• ChatGPT prompting, workflow definition, and
content development |
|
• Website feature specification and HTML
editing |
• Broadband POP operations and service
coordination |
|
• CCTV installation coordination and live
monitoring |
• Content creation, journalism, songwriting,
and creative direction |
Work Experience
|
Current |
POP In-Charge Broadband internet company ·
Oversee day-to-day point-of-presence
operations and coordinate service continuity. ·
Support troubleshooting, customer issue
escalation, and communication between field and service teams. |
|
2026 |
Team Head for Election CCTV Operations Bangladesh Election Commission national
general election ·
Led a team responsible for CCTV setup across
56 voting centres. ·
Monitored voting-centre operations and
investigated reported issues during election activities. |
|
Previous |
Customer Service Representative Airtel Bangladesh ·
Handled customer enquiries, service concerns,
and issue escalation in a telecommunications environment. ·
Built practical strengths in customer
communication, problem clarification, and service recovery. |
|
Previous and ongoing |
Journalist and Content Creator Independent and media-related work ·
Developed news, promotional, and
public-information content for digital audiences. ·
Create written and visual content, including
press releases, website copy, social media material, and AI video prompts. |
Work Experience Continued
|
Ongoing |
Mime Artist, Songwriter and Creative Producer Front Shadow and independent creative
projects ·
Write original songs and shape creative
concepts for music, video, and digital promotion. ·
Use AI-assisted tools for concept development,
visual direction, prompt writing, and production planning. |
AI and ChatGPT Assisted Digital Projects
Selected projects I conceived, directed, and developed
through iterative collaboration with ChatGPT. My contribution includes feature
planning, user and administrator workflows, content structure, policy
requirements, payment processes, branding direction, launch preparation, and
ongoing improvement.
|
View4View |
Creator-focused promotion platform ·
Planned video and website promotion using a
points-based viewing model, country targeting, timed browsing, memberships,
payments, and Android app requirements. ·
Defined administration, email notifications,
backup requirements, privacy content, and creator-facing marketing under the
slogan Creators Hub. |
|
Front Shadow |
Social platform and creator community ·
Designed product requirements for profiles,
posts, reels, jobs, chat, moderation, verification badges, advertisements,
tokens, payouts, and administrative controls. ·
Developed operational rules for reporting,
approvals, messaging, content handling, mobile access, and launch monitoring. |
|
Bosonto Shop |
Multivendor marketplace ·
Defined seller and customer journeys,
verification, order approval, local payment, commission, delivery charges,
multilingual navigation, and Bangladesh address selection. ·
Directed interface and brand improvements,
mobile app requirements, affiliate product concepts, and customer-support
workflows. |
|
LostFoundBD |
Bangladesh lost-and-found platform ·
Planned listing, claim, verification,
moderation, confidential contact handling, chat, file upload, location
filtering, and multilingual user journeys. ·
Prepared privacy, account deletion,
user-generated-content safeguards, app-store requirements, SEO material,
press releases, and outreach content. |
|
Dalal BD |
Complaint and public-awareness platform ·
Specified role-based access, complaint
submission, optional evidence, approval workflows, location filters, live
chat, donation payments, and bilingual content. ·
Directed branding, administrator controls,
profile content, press materials, and backup requirements. |
|
Sheba Bangladesh Project |
Nationwide service marketplace concept ·
Designed service-seeker and provider
workflows, quotations, selection, identity checks, wallet functions, local
payments, approval controls, and customer-support roles. ·
Planned nationwide location filters and
Bangla-English service access. |
Digital and Creative Skills
|
Digital product work ·
ChatGPT-assisted ideation and iteration ·
Requirements and user-flow definition ·
HTML editing and website content ·
Manual payment and admin workflow planning ·
SEO and launch-content preparation |
Creative production ·
Songwriting and creative direction ·
Press releases and promotional copy ·
AI image and video prompt development ·
Social media and brand content ·
Bangla-English content adaptation |
Language Skills
|
Bengali Native
language |
English Working
communication |
Spanish Beginner
and currently studying |
Professional Development
·
IELTS Academic preparation
·
MikroTik networking studies
·
Ongoing practical learning in AI-assisted
website and application development
Additional Information
Availability: Open
to opportunities in digital project coordination, content creation, customer
service, operations, AI-assisted product development, and creative production.
References: Available
on request.
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